Privacy Policy

Who are we:

The Pet Portal website is owned and managed by the Pet Charity, a national charity which works to promote the benefits of pet keeping and improve pet welfare. Registered charity number: 1052488.  Contact email:

Your data

When using the Pet Portal website we may place cookies on your device to improve the performance of the site. These cookies do not collect personal data. We do not collect personal data when you search, view or download documents from the Pet Portal website. We DO collect your name, organization (if applicable) and email address if you submit documents to the Pet Portal website. This information allows us to communicate with you and is not used for marketing purposes. Your personal information is not passed to anyone outside of the Pet Charity with the exception of the review panel when assessing your submission.  The review panel will only receive your name and organization (if applicable). When uploading a document to the Pet Portal website you should ensure that it does not contain personal information or locations embedded in it. The personal data we collect will be retained while your document is retained in the database. The Pet Charity is registered with the data commissioner as a holder of personal data.

Your rights

You can request to view all of your personal data held by the pet charity at any time, and to request its deletion. If you request for your personal data to be deleted then your document will also be removed from the information database.